At Dusklane, your privacy matters. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.dusklane.us (“Site”). We believe in transparency, and this policy is intended to help you understand the choices you have over your information.

1. Information We Collect

When you interact with Dusklane.us, we collect several types of data, both automatically and manually.

1.1 Personal Information You Provide

When you make a purchase or attempt to make a purchase through the Site, we collect:

• Your full name
• Billing and shipping addresses
• Email address
• Phone number
• Payment details (credit/debit card number, billing zip code, etc.)

If you contact us through a form, email, or chat, we may also collect the information you provide voluntarily.

1.2 Automatically Collected Information

When you access the Site, we automatically collect certain information, such as:

• Device type and operating system
• Browser type and version
• IP address
• Time zone
• Referring URL
• Pages visited on our Site
• Time spent on each page
• Cookies and other tracking data

We use technologies such as cookies, log files, web beacons, tags, and pixels to collect this data.

2. How We Use Your Information

We use your personal data in the following ways:

• To process and fulfill your orders, including sending confirmations, invoices, and tracking updates
• To provide customer service and respond to your inquiries
• To personalize and improve your shopping experience
• To detect and prevent fraudulent transactions or unauthorized access
• To send marketing emails and promotional offers (if you opt in)
• To comply with legal obligations and enforce our terms

We only collect data necessary for the specific purpose it is being used for.

3. Sharing Your Information

We do not sell your personal information.

However, we may share your data with trusted third parties to help us operate effectively, including:

• Payment processors (e.g., Stripe, PayPal)
• Shipping and logistics companies (e.g., USPS, UPS, FedEx)
• Marketing platforms (e.g., Klaviyo, Facebook Ads)
• Analytics providers (e.g., Google Analytics)
• Website hosting providers
• Law enforcement or authorities, when required by law or in cases of fraud, abuse, or illegal activity

Each third party is contractually bound to handle your data securely and only for the intended purpose.

4. Behavioral Advertising & Analytics

We may use your data to deliver targeted advertisements via platforms such as Google Ads, Facebook, and Instagram. These platforms use cookies and device identifiers to show you ads based on your browsing behavior.

You can opt out of targeted advertising by adjusting your settings:

• Facebook
• Google
• Instagram

We also use Google Analytics to understand how visitors use the Site and to optimize our experience. You can opt out by visiting Google Analytics Opt-Out.

5. Cookies and Tracking Technologies

Cookies are small data files stored on your browser or device. We use cookies to:

• Remember your preferences and settings
• Track cart and checkout behavior
• Analyze traffic and user behavior
• Enable social media features
• Deliver relevant ads

You may disable cookies in your browser settings, but doing so may affect site functionality.

6. Data Retention

We retain your data only as long as necessary for:

• Fulfilling your orders
• Complying with legal or tax requirements
• Maintaining fraud detection or security protocols
• Marketing purposes (if consented)

If you request deletion of your data, we will honor that request within applicable laws.

7. Your Rights

Depending on your location, you may have legal rights regarding your personal data, including:

• Right to Access – You can request a copy of your personal data.
• Right to Rectify – You can ask us to correct inaccurate information.
• Right to Erasure – You may request deletion of your data.
• Right to Object – You can object to our use of your data for marketing.
• Right to Withdraw Consent – You can revoke consent at any time.

To exercise any of these rights, please contact us at:

Email: [email protected]
Phone: +1 (484) 473-1196

We may ask for verification to ensure the request is legitimate.

8. Security of Your Data

We use a variety of physical, technical, and administrative safeguards to protect your personal information. This includes:

• SSL encryption for data transmission
• Secure payment processing via trusted gateways
• Access controls and password protection
• Monitoring systems for unauthorized access

While no method of transmission or storage is 100% secure, we take reasonable steps to protect your data.

9. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect data from children. If you believe your child has provided us with personal data, contact us and we will remove it.

10. International Visitors

Our website is based in the United States. If you are visiting from outside the U.S., your data will be transferred and processed in the U.S., where privacy laws may differ from your jurisdiction.

By using our Site, you consent to this transfer.

11. Changes to This Policy

We may update this Privacy Policy occasionally to reflect:

• Changes in laws or regulations
• Changes in our practices
• Changes in technology

We encourage you to review this page periodically. Continued use of our website constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions or concerns about our privacy practices, feel free to contact us:

Dusklane
290 Spyglass Drive Jonesville Virginia 24263 United States
Email: [email protected]
Phone: +1 (484) 473-1196